Join the Customer Delight Team at Zomato – Gurugram & Hyderabad
Kickstart your career in customer experience! Zomato is hiring Customer Delight Associates—ideal for fresh graduates or professionals looking to elevate their career. Be part of a team that transforms complaints into compliments with empathy, efficiency, and thoughtful solutions.
Customer Delight Associate Jobs Zomato Hyderabad, Gurugram
What You’ll Do
- Engage with customers via chat, email, and calls to resolve queries.
- Work in rotational shifts to meet business needs.
- Collaborate in-office five days a week.
- Be the voice that ensures every customer leaves smiling.
Ideal Candidate Profile
- 0–2 years experience in customer service or related roles.
- Excellent communication skills in English; regional languages are a plus.
- A natural problem solver with a customer-first mindset.
- Comfortable working from Gurugram or Hyderabad.
Estimated Pay scale
- Glassdoor reports average pay for a Customer Delight Associate at Zomato at ₹4 LPA, with a total range of ₹2 LPA to ₹4 LPA. (Glassdoor)
- Indeed estimates average associate-level pay around ₹4.32 LPA (₹2.17 LPA–₹6.53 LPA range) (Indeed).
- Levels.fyi provides a wider customer service compensation insight: ₹4.79 LPA–₹6.95 LPA total package, including bonuses or equity (Levels.fyi).
Selection Process
- Resume Shortlist – Quick screening for fit and suitability.
- Online Application & Referral – Apply via the link and use the referral to boost your visibility.
- HR Screening Call – Brief chat to understand your interest and style.
- Assessment / Interview – Showcase your communication and problem-solving skills.
- Final Offer & Onboarding – Join the Zomato family and begin your Customer Delight journey.
How to Apply
- Apply via this link: Apply to Zomato CD-Associate Role
- Referral: Include singh.deepinder@zomato.com to get an edge.
- Need help applying? Leave a comment below—happy to assist!!
